Frequently Asked Questions
Everything you need to know about shopping at Yozakura Card Shop.
What is the typical shipping timeframe for orders?
We process and ship all orders within 1-3 business days. Domestic shipping usually takes 3-7 business days, while international delivery can take between 10-21 business days depending on the destination.
How do I track my delivery?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your package's progress.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that limited edition drops may have specific return restrictions noted on the product page.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products ethically sourced?
Quality and ethics are our top priorities. We partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure our fashion is both high-quality and responsible.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. If you need to make a change, please contact our support team within 1 hour of placement, and we will do our best to accommodate your request.